Technology Allows Emergency Medical Service Professionals to Make Life Safer in the Kalamazoo Area

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Technology Allows Emergency Medical Service Professionals to Make Life Safer in the Kalamazoo Area
Mlive.com (05/24/2012) Jones, Al

Emergency professionals say that technology is key in helping them do their jobs, increase the likelihood of patient survival, and improve community safety. For three years, Life EMS Ambulance has used Predictive Deployment Software, which tells them where to stage for emergency calls. The technology uses an algorithm based on the last 60 days of call activity data and the last 10 minutes to forecast where calls for service are likely to come from in the next 10 minutes. It calculates where ambulance crews should be to respond to any priority one call in eight minutes or less, accounting for traffic, closed roads, and other data. Kalamazoo-based Pride Care has a side business that involves developing software to help EMS businesses to manage operations. Traumasoft, a five-year-old enterprise, is being used by 20 other companies. It combines global positioning system technology with CAD to help manage the schedules for work crews, emergency vehicle maintenance, human resources, and quality assurance.

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