I'm not sure if this is the right forum for it. I looked that the current threads and found no similar threads.
Setup: Running Instrospection on V5R21 on AIX (Unix). The process reads and converts drawings and parts to CGR or PDF.
Issue1: Some files have Windows' specific fonts or modules (tables) which cause introspection to crash.
Issue2: It appears that if at any point Introspection fails becasue of issue 1, any subsequent requests fail immediately, and I need to recycle the process to allow it start processing. I get "syntax errors" and the only message.
The answer from DS support for both issues: "move Introspection to Windows"
Q1: Has anyone found a way around this problem?
I'm specially concerned about issue 2, since I do not understand why the process seems to enter an unrecoverable state. Introspection makes system calls to CATDMUtility for each request, so all processes should be independent.